Returns & Exchanges
At Moon Car Ster, we want you to be completely satisfied with your fashion finds. If your purchase doesn't fit perfectly or meet your expectations, we offer a 30-day window for hassle-free returns and exchanges.
Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return.
Package Your Items
Place the unwashed and unworn items with original tags still attached into their original packaging or a secure mailing bag.
Attach Shipping Label
Download and print the prepaid shipping label provided via email and affix it firmly to the outside of your return package.
Drop Off and Track
Take your package to the nearest authorized carrier location and keep your tracking receipt until your refund or exchange is processed.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing